Ledger Security Guide: Official Onboarding

Verifying the correct starting point for your hardware wallet journey.

The Immutable Rule: Always Start at Ledger.com/start

In the world of digital assets, your hardware wallet is your fortress. Security begins not with the device, but with the integrity of the setup process. This guide details the essential protocols for a secure start.

1. The Critical Importance of the Official Domain

Your first and most crucial security step is URL verification. The only legitimate entry point for initial device setup and software download is **https://www.ledger.com/start**. Any variation, whether a typo, a slight difference in the TLD (Top-Level Domain), or a redirection from an unknown source, should be treated as a potential phishing attempt.

**Phishing Warning:** Cybercriminals often create convincing copycat sites (e.g., `Ledger-live.com`, `Ledger.io`, or `Ledger.com-start.net`). These malicious sites are designed to trick you into downloading fake software or, worse, entering your recovery phrase. Always manually type the official URL or use a verified bookmark.

2. Handling Your Recovery Phrase (Seed Phrase)

The 24-word recovery phrase is the master key to your crypto assets. If anyone gains access to this phrase, they gain full, irreversible access to your funds, regardless of where your Ledger device is.

**Best Practices:**

  • Physical Storage Only: Write the 24 words down using the official recovery sheets provided in the box.
  • Never Digitize It: Do not take photos, store it on a computer (even encrypted), save it in the cloud (Google Drive, Dropbox), or use a password manager.
  • Off-site Backup: Store the physical paper (or metal backup) in a secure location, like a fireproof safe, that is separate from your Ledger device.
  • The Ledger Test: A genuine Ledger device will **never** ask you to enter your recovery phrase into a computer or phone screen. This phrase is only entered directly onto the Ledger device itself during setup or recovery.

3. Verifying Device and Software Authenticity

The Ledger Live application, downloaded exclusively from Ledger.com/start, performs a cryptographic security check every time your device is connected. This verification ensures two things:

  • The device is a genuine Ledger product.
  • The firmware and integrity of the device have not been tampered with.

Always trust the genuine check within Ledger Live. If the application reports an issue with the authenticity of your device, disconnect it immediately and contact Ledger support through their official help center.

Summary of Vigilance

Maintaining custody of your assets is a responsibility that requires constant vigilance. By adhering strictly to the official starting process at **Ledger.com/start**, protecting your 24-word phrase offline, and trusting only the security checks performed by the official Ledger Live software, you are taking the maximum steps to secure your digital future. Never compromise on these fundamental security steps.